Tuesday, June 7, 2016

Super Regional Tickets

Friday – 5 p.m.
Saturday – Noon
Sunday – Noon (If Necessary)

The box office will open 2 hours prior and remain open throughout the duration of the game.


All-Session (up to 3 games):

Field Box
$    60.00
Chair back
$    50.00
Gen. Adm.
$    30.00
Gen. Adm. (Y)
$    20.00

Single Session:

Field Box
$    30.00
Chair back
$    25.00
Gen. Adm.
$    15.00
Gen. Adm. (Y)
$    10.00

Currently on-sale:
  -General Admission All-Session
  -General Admission Individual Session
  -Reserved All-Session (Hurricane Club & STH only)

Future on sale:
  -Reserved All-Session (public) (Wednesday, June 8th at 5pm)
  -Reserved Single-Session (public) (Thursday, June 9th at 5pm)

If you need to buy the Super Regional tickets into someone's account. Please remember the following:
ITEM= SR (all-session)
ITEM= SR1, SR2, SR3 (individual session)

All tickets will be sent Print at Home! Certain exceptions will be allowed for will call.

Wednesday, June 1, 2016

Dolphins Move Preseason Game

As some of you may have seen, the dolphins are moving their first preseason game.  Today is the first that I have heard this and to my knowledge we have not yet been told that we would have to move our game.  Our message is still the same.  We are moving forward with the understanding that the stadium will be completed for game, but are working on a contingency plan.  As soon as we know anything more we will communicate it to all season ticket holders.

http://www.miamidolphins.com/news/press-releases/article-1/PRESS-RELEASE-Dolphins-To-Host-Falcons-August-25-In-Orlando/de205e42-6486-4f6e-bb61-8efcac9d4a37

MBB Payment Plan

There is now a 5 month payment plan option for men’s basketball.  Please do not use the 6 month options moving forward.

Tuesday, May 31, 2016

Baseball Regional Update

There will be 2 games on each day beginning Friday, June 3rd. Each game is its own individual session and will have its own individual ticket. The stadium will be cleared in between games. Game times are going to be 1pm and 7pm each day. Monday's game will be 7pm (if necessary).

The box office will open 2 hours prior and remain open throughout the duration of the game until the end of the 2nd game.

Reminder:
Currently on-sale:
  -General Admission All-Session
  -General Admission Individual Session
  -Reserved All-Session (Hurricane Club only)

Future on sale:
  -Reserved All-Session (public) (Tuesday, May 31st at 5pm)
  -Reserved Single-Session (public) (Thursday, May 31st at 5pm)

If you need to buy the Regional tickets into someone's account. Please remember the following:
ITEM= R (all-session)
ITEM= R1, R2, R3, R4, R5, R6 (individual session)

All tickets will be sent Print at Home! Certain exceptions will be allowed for will call.

Tuesday, May 24, 2016

Baseball Regional Timeline

Sunday May 29
-General admission all-session and single session tickets on-sale to the general public
-Hurricane Club members can begin to buy any open all-session reserved seats.

Tuesday, May 31 at 5pm
-Season ticket holder/Hurricane Club deadline to purchase all-session reserved tickets
-Any remaining all-session reserved tickets on sale to the general public

Thursday, June 2 at 5pm
-Any remaining reserved single game tickets on sale (all tickets available)

Green Parking

Green parking is officially sold out for the football season.

Wednesday, May 18, 2016

Seat Cancellations

You can not cancel anyone's season tickets without direct approval from a manager. If you've been given the OK to cancel, you must put notes in their account explaining the situation and why they cancelled their seats.

Let us know if you have any questions.

Tuesday, May 10, 2016

Men's Basketball Sales Timeline

Tuesday, May 10:
  • Email went out to customers notifying them that we are dropping their seats (177 accounts).
  • Relocation request email went out to anyone who renewed, asking them to submit a request via Google Doc of their request to relocate

Wednesday, May 11:
  • At 12 p.m., we will start relocations/adding seats by Donor Level and Points within Donor Level 

Friday, May 13:
  • Relocation process ends

Monday, May 16:
  • Start contacting waiting list by Donor Level and Points within Donor Level, then by date of when customer joined waiting list

Monday, May 23:
  • General Public On Sale of Men’s Basketball season tickets

Tuesday, May 3, 2016

Baseball Regionals

The baseball postseason e-mail went out today to all season ticket holders to begin pre-ordering their seats for both the Regional and Super Regional rounds. Please review the following ticket information to help assist with answering any questions you may receive.

Every season ticket holder will have their exact seats in their accounts for both the Regional and Super Regional rounds. The postseason bill plan “P” is already on each of the line items so all you have to do is go into the bill plan and add the credit card that they would like to use and save.

At this time, general admission all-session tickets can be added to any season ticket holder’s account who are looking to purchase additional tickets. If a customer is asking to purchase additional reserved seats, they will have to wait until after the deadline passes which is when we can determine if any remaining inventory is available. 

Deadline to reserve their seats is Tuesday, May 31st.

Regionals: June 3-6
Super Regionals June 10-12

Tuesday, April 26, 2016

Miami vs Florida Football

In case anyone calls in asking about it...

"The Miami Hurricanes will play the Florida Gators in Camping World Stadium during college football’s opening weekend in 2019. The neutral-site season opener is part of a series of Camping World Kickoff games in Orlando.

Tickets will go on sale in 2019, with Florida Citrus Sports members getting priority access as they do for the annual bowl games and for the 2016 (Florida State-Ole Miss) and 2018 (Alabama-Louisville) Camping World Kickoff games. For membership information, call 407.423.2476 or go to http://www.floridacitrussports.com."

Monday, April 25, 2016

Baseball Employee Day

We will be offering all UM employees a chance to purchase $1 tickets to any game of the FAMU baseball series. There is no limit on how many tickets they purchase. They must show their employee ID or provide a C# in order to purchase the tickets. They should also be able to purchase online through their account.

Price level 3, Price Type AED

Wednesday, April 20, 2016

Football Away Games

AWAY GAME SCHEDULE
  • Saturday, September 17 at Appalachian State — Tickets: $60 each
  • Saturday, October 1 at Georgia Tech — Tickets: $50 each
  • Thursday, October 20 at Virginia Tech — Tickets: $70 each
  • Saturday, October 29 at Notre Dame — Tickets: $150 each
  • Saturday, November 12 at Virginia — Tickets: $40 each
  • Saturday, November 19 at N.C. State — Tickets: $60 each
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Bill Plan Code:  A (Away Game Ticket Request)

Priority deadline for all away games (EXCEPT Notre Dame):
Wednesday, June 15 at 11:59 p.m.

Priority deadline for Green Level and above for Notre Dame:
Sunday, May 15 at 11:59 p.m.

Priority deadline for Orange Plus and below for Notre Dame (IF AVAILABLE):
Wednesday, June 15 at 11:59 p.m.

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Key Points to know
  1. Ticket allocation is based on availability and will be assigned by priority rank within their giving level.
  2. Anticipate Notre Dame Tickets selling out. 
  3. Notre Dame will be the only game with request limits
  4. The location, price and quantity of tickets that UM receives for each away game is determined by the host institution and varies with each away game.
  5. Tickets will be mailed no later than 10 days before the game.
  6. Your credit card will not be charged unless your ticket request is fulfilled. We cannot guarantee all requests will be fulfilled.  You will be contacted via email later in the summer if your away game request is fulfilled. 

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Deadline to REQUEST tickets for NOTRE DAME: May 15
GIVING LEVEL                                    TICKET REQUEST LIMIT-NOTRE DAME
Champions ($55,000)                               Up to 10
Platinum/Life ($30,000)                           Up to 10
Golden Cane Plus ($25,000)                    Up to 8
Golden Cane ($17,500)                            Up to 8
Silver Cane ($5,500)                                Up to 6
Green Plus ($3,000)                                 Up to 4
Green ($1,500)                                         Up to 2

Deadline to REQUEST tickets for NOTRE DAME IF AVAILABLE: June 15
GIVING LEVEL                                    TICKET REQUEST LIMIT-NOTRE DAME
Orange Plus ($750)                                 Up to 2
Orange ($250)                                         Up to 2
Sebastian Plus ($150)                             Up to 2
Sebastian ($50)                                       Up to 2

Thursday, April 14, 2016

Football Seat Changes

All of the changes from the relocation period should be updated and correct in everyone's account now. All the open seats in the seat map are fair game to use for new sales or any other customer's who call in asking to change their seats. Please let a manager know when you relocate a customer so we can turn their old seats on for sale.

Tuesday, April 12, 2016

Spring Game Tailgate

The season ticket holder tailgate for the spring game is officially sold out!

Monday, April 4, 2016

Relocations

The upgrade website is:


Remember that people’s login information is their account number and their pin (even if they are already linked). Pin number can also be found in the Edit Patron screen in Pac7 and scrolling down to the E-Venue box. In the back office if you right click on your screen and then type in pd.ev.patron.i it will bring up a screen that will show you what customer’s pin number is. 

Every customer must do this online! The only way we can help them is by logging into the upgrade site as them and doing the same process that they would.We can help walk them through the process but we are not going to actually be doing the it for them (there will be certain exceptions - ask a manager). 

Steps:
  1. Sign In
  2. Select the seats that you want to switch or relocate and press continue
  3. Find and click the new seats that they want to move to
  4. Add to Cart
  5. Checkout
  6. Site will redirect to Hurricane Sports to confirm the change and set up payment/set up payment plan.
Once they finish the process, all changes are FINAL! As soon as they confirm through site, they can not go back into the site and try to relocate again. 

The only way they can add seats is if they are changing seats. Unfortunately, the system isn't allowing people to straight add seats.  This process is specifically for upgrading and relocating.