Monday, July 25, 2016

Appalachian State

We are sold out of our allotment of tickets to the Appalachian State game. Customer's will need to check on availability through their ticket office or on any secondary sites (Stubhub).

Stadium Name

The football stadium is no longer called "Sun Life Stadium". Please refer to it as "New Miami Stadium" until there's a new naming rights deal announced.

Thursday, June 30, 2016

Football Payment Plans

Today is the last day you can offer a two month payment plan, and after today there are no more payment plans to be offered, customers must pay in full unless approved by a manager.

Wednesday, June 22, 2016

5 Game Plan for Football

All,

The 5-Game Plan Option (Excludes FSU) is now live online. Please make sure when you sell it that you use the disposition DP (Delayed Print@Home) for both the tickets and the parking option. We will email these tickets no later than August 5th. You may only use Q holds for these items.

The item codes are 5 for the ticket item and 5P for the parking item

Monday, June 13, 2016

CWS Ticket Info

We are currently taking ticket requests for the College World Series. Tickets are available to Hurricane Club members and Season Ticket Holders only. The deadline to request will be Thursday, June 16 at 12pm. Request limits are the following: 
  • Golden Canes and above - 6 tickets
  • Silver Canes and below plus Season Ticket holders - 4 tickets. 
Tickets for the visiting team will be on the 1st base side of the field (sections 107, 108, 202, 302) and tickets for the home team will be on the 3rd base side of the field (sections 116, 117, 222, 322). Tickets will be available for pickup at Gate 2 of TD Ameritrade Park beginning 2 hours prior to each game Miami participates in. Please remember that only the customer of record can pick up his/her tickets. Ticket prices range from $32 - $39 depending on the session being played. 

All requests can be processed by the customer in their online account through their College World Series application. Customers can request tickets to all potential games that they would like to attend, however their credit card will not be charged until it is determined that the Miami will be playing in the requested session. If we are to take any requests over the phone, the application item is accessible through Pac7 similar to how we took orders for basketball postseason. 


If you need to enter a request in manually into Pac7, please use the following item codes as these are the only potential games that Miami can play in:
·         CWS2 – Saturday, June 18 at 7pm
·         CWS5 – Monday, June 20 at 1pm
·         CWS6 – Monday, June 20 at 6pm
·         CWS9 – Wednesday, June 22 at 6pm
·         CWS11 – Friday, June 24 at 2pm
·         CWS13 – Saturday, June 25 TBD (if necessary)
·         CWS15 – Monday, June 27 at 6pm (CWS Finals Game 1)
·         CWS16 – Tuesday, June 28 at 7pm (CWS Finals Game 2)
·         CWS17 – Wednesday, June 29 at 7pm (CWS Finals Game 3 – If necessary)


Please make sure these items are marked with the CWS bill plan and store the credit card they would like to use in the payment plan. Their credit card will be charged as soon as we know we are playing in their requested session and that we can fulfill their order.

Only the customer of record may pick up his/her tickets!

We will be playing Arizona in our first game on Saturday night at 7pm (central time).

Thursday, June 9, 2016

Super Regional Reserved Tickets

Reserved seats for the baseball super regional are SOLD OUT! All we have remaining are general admission seating.

Our games are all going to be aired on ESPNU.

Tuesday, June 7, 2016

Super Regional Tickets

Friday – 5 p.m.
Saturday – Noon
Sunday – Noon (If Necessary)

The box office will open 2 hours prior and remain open throughout the duration of the game.


All-Session (up to 3 games):

Field Box
$    60.00
Chair back
$    50.00
Gen. Adm.
$    30.00
Gen. Adm. (Y)
$    20.00

Single Session:

Field Box
$    30.00
Chair back
$    25.00
Gen. Adm.
$    15.00
Gen. Adm. (Y)
$    10.00

Currently on-sale:
  -General Admission All-Session
  -General Admission Individual Session
  -Reserved All-Session (Hurricane Club & STH only)

Future on sale:
  -Reserved All-Session (public) (Wednesday, June 8th at 5pm)
  -Reserved Single-Session (public) (Thursday, June 9th at 5pm)

If you need to buy the Super Regional tickets into someone's account. Please remember the following:
ITEM= SR (all-session)
ITEM= SR1, SR2, SR3 (individual session)

All tickets will be sent Print at Home! Certain exceptions will be allowed for will call.

Wednesday, June 1, 2016

Dolphins Move Preseason Game

As some of you may have seen, the dolphins are moving their first preseason game.  Today is the first that I have heard this and to my knowledge we have not yet been told that we would have to move our game.  Our message is still the same.  We are moving forward with the understanding that the stadium will be completed for game, but are working on a contingency plan.  As soon as we know anything more we will communicate it to all season ticket holders.

http://www.miamidolphins.com/news/press-releases/article-1/PRESS-RELEASE-Dolphins-To-Host-Falcons-August-25-In-Orlando/de205e42-6486-4f6e-bb61-8efcac9d4a37

MBB Payment Plan

There is now a 5 month payment plan option for men’s basketball.  Please do not use the 6 month options moving forward.

Tuesday, May 31, 2016

Baseball Regional Update

There will be 2 games on each day beginning Friday, June 3rd. Each game is its own individual session and will have its own individual ticket. The stadium will be cleared in between games. Game times are going to be 1pm and 7pm each day. Monday's game will be 7pm (if necessary).

The box office will open 2 hours prior and remain open throughout the duration of the game until the end of the 2nd game.

Reminder:
Currently on-sale:
  -General Admission All-Session
  -General Admission Individual Session
  -Reserved All-Session (Hurricane Club only)

Future on sale:
  -Reserved All-Session (public) (Tuesday, May 31st at 5pm)
  -Reserved Single-Session (public) (Thursday, May 31st at 5pm)

If you need to buy the Regional tickets into someone's account. Please remember the following:
ITEM= R (all-session)
ITEM= R1, R2, R3, R4, R5, R6 (individual session)

All tickets will be sent Print at Home! Certain exceptions will be allowed for will call.

Tuesday, May 24, 2016

Baseball Regional Timeline

Sunday May 29
-General admission all-session and single session tickets on-sale to the general public
-Hurricane Club members can begin to buy any open all-session reserved seats.

Tuesday, May 31 at 5pm
-Season ticket holder/Hurricane Club deadline to purchase all-session reserved tickets
-Any remaining all-session reserved tickets on sale to the general public

Thursday, June 2 at 5pm
-Any remaining reserved single game tickets on sale (all tickets available)

Green Parking

Green parking is officially sold out for the football season.

Wednesday, May 18, 2016

Seat Cancellations

You can not cancel anyone's season tickets without direct approval from a manager. If you've been given the OK to cancel, you must put notes in their account explaining the situation and why they cancelled their seats.

Let us know if you have any questions.

Tuesday, May 10, 2016

Men's Basketball Sales Timeline

Tuesday, May 10:
  • Email went out to customers notifying them that we are dropping their seats (177 accounts).
  • Relocation request email went out to anyone who renewed, asking them to submit a request via Google Doc of their request to relocate

Wednesday, May 11:
  • At 12 p.m., we will start relocations/adding seats by Donor Level and Points within Donor Level 

Friday, May 13:
  • Relocation process ends

Monday, May 16:
  • Start contacting waiting list by Donor Level and Points within Donor Level, then by date of when customer joined waiting list

Monday, May 23:
  • General Public On Sale of Men’s Basketball season tickets

Tuesday, May 3, 2016

Baseball Regionals

The baseball postseason e-mail went out today to all season ticket holders to begin pre-ordering their seats for both the Regional and Super Regional rounds. Please review the following ticket information to help assist with answering any questions you may receive.

Every season ticket holder will have their exact seats in their accounts for both the Regional and Super Regional rounds. The postseason bill plan “P” is already on each of the line items so all you have to do is go into the bill plan and add the credit card that they would like to use and save.

At this time, general admission all-session tickets can be added to any season ticket holder’s account who are looking to purchase additional tickets. If a customer is asking to purchase additional reserved seats, they will have to wait until after the deadline passes which is when we can determine if any remaining inventory is available. 

Deadline to reserve their seats is Tuesday, May 31st.

Regionals: June 3-6
Super Regionals June 10-12