Print at Home Parking

We are now going to be offering print@home parking.  This way we do not have to cut off parking sales a week prior to each game.  Also, we can continue selling season and single game parking up until Friday at 5 p.m. prior to each game.  We must cut-off parking at 5 p.m. so we can send the barcodes to the software so that it is uploaded.  Customers will then have their passes scanned upon arrival.  Paper passes that we have already distributed will be stubbed.

Moving forward, we will only be offering Print@Home as the delivery method for online sales so that customers receive tickets and parking under all the same delivery method.

Also, this will be how we will assist in re-issuing parking if someone did not receive their mailed pass (from already mailed season and single game passes) in the mail, similar to how we offer print@home tickets as a way of replacement.

Therefore, moving into this week and the week of each home game, please make sure you are using the delivery method Print@Home (P).

Ticket Mailing Update

Due to the proximity to our first game, we will no longer be mailing out any season tickets and parking. Any new season ticket orders will have to either select will call or print at home. For season parking, customer will have to pick their pass up at the BUC.

If the customer insists on having their tickets mailed, we can ship the tickets via UPS to them but there would be an additional $20 shipping and handling fee.

FAU

The FAU football game is officially sold out!

All FAU tickets were mailed this morning (Tues, 8/25) If a customer still has a balance on that line item, those tickets are in our office. 

Basketball Parking

An e-mail is being sent to all men's basketball season ticket holders who have renewed their seats for the year that also had parking last year.

This year parking is $140 per season pass and will be located in the same location(s) they had last year. (This does not include Golden Canes)

This will be done through an application online, or over the phone.  The items are already sold into the account and they have 2 weeks to reserve their pass(es).

After this deadline, we will offer parking to all HC members who do not have parking on a first-come, first-serve basis.

We will not be charging for single game parking at the Ponce Garage in case that question arises.

Parking will be mailed with season tickets in October.

Season Ticket Mailing Updates

All season tickets and parking that are marked as printed in Paciolan are being shipped from our printing company in Arkansas by the end of the week via USPS (regular mail). Those customers will also receive an e-mail notifying them that their tickets have been shipped.

Tickets will be mailed to the mailing address on file (they need to set up a forwarding address with the post office if they have any address changes at this point). If they ordered parking before Friday, July 17, it should be included in the season ticket package. Any parking ordered after this date, will be mailed directly from the Ticket Office within the next week or two via USPS First Class mail. 

We will contact the customer via phone and/or e-mail if their season tickets are returned to the Ticket Office for any reason (balance due, bad mailing address, etc).

Any one who selected Will Call for their season tickets, the tickets will be available for pick up beginning Friday, August 14th. 

Single game tickets and parking will be mailed within the next 2 weeks.

Student Pac7 Controls

When using Pac7, there are 2 new controls to choose from instead of the main Student control. The main control you will now be working out of is phone. If someone comes up to the window to order tickets, please make sure you are switching to the window control.