Tuesday, May 19, 2015

Basketball Parking

We are only selling basketball parking passes to season ticket holders. There is NO guarantee that they will receive parking! All parking will be determined based off of their priority points. If the customer doesn't get allocated parking they will be refunded!  

Monday, May 18, 2015

Football game time update

 Bethune-Cookman
  • Sept 5- 6:00pm - ESPN3
 Nebraska
  • Sept 19- 3:30pm - ABC or ESPN
 Cincinnati
  • Oct 1 (Thurs)- 7:30pm - ESPN

Monday, May 11, 2015

Away game tickets ctd.

         Additional notes regarding the away game tickets for football:     
  • The FAU game is going to be in high demand, so members may be surprised that there is a ticket limit. We only receive about 2500 tickets for this game. In order to manage that ticket allotment, we need to set limits on requests. If a member wishes to upgrade in order to request more tickets, they can do that, but must give the upgrade in full at the same time as placing the ticket request.
  • Please keep in mind that all orders are considered requests (all games but FAU and FSU shouldn't be an issue getting tickets). Again, we anticipate that the demand for FAU will be high, but have no idea how high.
  • Credit cards will not be charged at the time of the request. They will only be charged if they receive tickets. Everyone who receives tickets will receive a confirmation email in late summer.
  • The Golden Cane trip is the UNC game. Any Golden Cane and above traveling will receive 2 tickets as a part of the trip—if they need additional tickets, they can request them online or through the Hurricane Club.

Football Away Game Tickets

An e-mail is going out today to all Hurricane Club members allowing them to request away game football tickets. 

A few things to keep in mind:
  1. All orders are not guaranteed. This is strictly a request. All orders are based on availability and will be assigned by their priority rank within their giving level. 
  2. If they order over the phone, you must verify that they are a Hurricane Club member.
  3. Every order must be given a $20 service charge and placed on a payment plan.
  4. Any order placed online will likely have to pay in full. We will be running daily reports of anyone purchasing tickets online, and will then refund the card and convert them to a payment plan in our system. 
  5. We will charge the credit cards of the accounts receiving away game tickets later in the summer (probably near the end of July), as soon as we have determined IF we can fulfill their requested order.
  6. We cannot guarantee all requests will be fulfilled, and will notify all customers who placed an order request if they received tickets via e-mail later this summer.
  7. Due to limited availability of tickets to the FAU and FSU games, ticket requests will be limited to their priority giving level

AWAY GAME SCHEDULE
  • Friday, September 11 at FAU — Tickets: $35 each
  • Thursday, October 1 at Cincinnati — Tickets: $42 each
  • Saturday, October 10 at FSU — Tickets: $80 each
  • Saturday, October 31 at Duke — Tickets: $60 each
  • Saturday, November 14 at UNC — Tickets: $60 each
  • Friday, November 27 at Pittsburgh — Tickets: $45 each

GIVING LEVEL
TICKET REQUEST LIMIT (FAU & FSU)
Champions ($55,000)
Up to 10
Platinum/Life ($30,000)
Up to 10
Golden Cane Plus ($25,000)
Up to 8
Golden Cane ($15,000)
Up to 8
Silver Cane ($5,000)
Up to 6
Green Plus ($3,000)
Up to 4
Green ($1,500)
Up to 2
Orange Plus ($750)
Up to 2
Orange ($250)
Up to 2
Sebastian Plus ($150)
Up to 2
Sebastian ($50)
Up to 2

Please see a manager if you have any further questions.

Saturday 5/16 Georgia Tech baseball game

If you sell any GA tickets to Saturday's baseball game against Georgia Tech on 5/16, please make sure you use price code CA1. The original CA price code was priced incorrectly.

Tuesday, May 5, 2015

Baseball Game Time Change

The new start time for tomorrow's baseball game against Bethune-Cookman (5/6/15) has been changed to 7pm. It was previously announced as 6pm.

2015 Football Parking map

Parking will be shipped together with their season tickets. Please use the map below as a reference to any other parking questions that come up. 

Tuesday, April 28, 2015

MBB renewals

When a season ticket holder calls about renewing/payment on their basketball tickets, make sure you include the ticket price, donation, and handling fee!!!

Friday, April 24, 2015

Football parking

Parking is available to sell over the phone!

*THEY MUST HAVE SEASON TICKETS TO PURCHASE PARKING*

FB Season Tickets

2015 Miami Hurricane Football season ticket cards will not be used this year. All tickets will be printed on hard, physical tickets.

*Paper Tickets*

No more CARDS

Wednesday, April 22, 2015

4/22 Baseball game postponed


Due to the inclement weather in the forecast for this evening we have agreed with FAU to move tonight’s baseball game to Tuesday, May 12th at 6pm. Any tickets purchased for tonight's game will be honored at the make-up game on May 12th. 

Tuesday, April 7, 2015

Employee Day

All 3 games this weekend in the series against Virginia Tech will be "employee day". All UM employees will be able to purchase tickets for $1 (there's no limit). All employees should have received an e-mail with a promotional code for them to purchase online. Customers will be required to login to their online account to access the special promotion, so please be prepared for password questions. If a customer comes to the window this week, make sure to check their employee ID and then sell the tickets into their personal account. We will also be allowing them to purchase the discounted tickets on game day for walk-up sales.

Wednesday, April 1, 2015

Football Game vs. FAU Moved

The Miami Hurricanes football game at FAU has been moved to Friday, Sept. 11 with a kickoff time of 8 p.m., as per the announcement by Conference USA.

The game was originally scheduled for Saturday, Sept. 12 at FAU Stadium.

NIT Championship info

Thursday's game time will be 9pm. Please refer any calls regarding NIT tickets for the championship game to the Ticketmaster website. 

Here's the link to the event on Ticketmaster if you need to send it to a customer via e-mail: http://www.ticketmaster.com/78th-annual-nit-championship-game-new-york-new-york-04-02-2015/event/1D004D43E273C42A?artistid=2060587&majorcatid=10004&minorcatid=7&tm_link=search_msg-0_1D004D43E273C42A

We will be charging credit cards later today for those who submitted ticket requests for Thursday’s game. If you receive any will call name changes, please be sure to forward those changes along to a manager. Also, if a customer who ordered for Thursday's game needs to reduce or remove their order, we will allow them to do so until 5 p.m today.

Football payment plan

This is a reminder that beginning today, we will now be offering and using the 5 month payment plan for any new football season ticket order. The first payment will still need to be charged at the time of purchase.