2016 Football Deposits

We are now accepting deposits for 2016 Football Season Tickets. When entering you will just need to enter a quantity of 1 and then fill in the amount they would like to put down. This must be paid in full at the time of deposit.

Item: FBDEP

*This must be done through Order Management*

MBB and WBB Season Ticket Mailing

MBB- October 16th

WBB- October 21^st

Baseball Ticket Renewal

Baseball season tickets are now available for renewal. We are in the process of getting the season pricing charts created for you guys but for now you will find the prices below for the full price ticket at each price level. Please remember there is also employee rates, which is 20% off.

PL1: Field Box - $495

PL2: Chairback - $395

PL3: Gen Adm - $99

PL3: Family Plan - $199 for 5 tickets. $39.80 for each additional ticket.

We are also offering a 4 month payment plan for anyone looking to purchase or renew by Oct. 31st. Please familiarize yourself how to create a payment plan or ask a manager to give you a tutorial. 

If you have anyone call in specifically telling you they are not renewing their tickets, please delete the tickets from their account and put in the item NR16. This is a non-renewal item we are going to start using to track accounts who do not renew. If possible, please get a reason to put in the special handling line as well.

The deadline to renew their tickets is January 8th. 

Seats for Soldiers

Today we unveiled a new initiative called Seats For Soldiers.

Hurricane Club members, season ticket holders, business leaders and fans are being asked to support the program.

Packages start at $20 and go up to $10,000.  Cat 3-Cat 5 ($1,000 and above) will also receive scoreboard recognition and listing in the game-day magazine.

Several military organizations will be the benefactors of the program: VetTix, Homestead, Key West Marines, US Coast Guard, etc…

Our goal is get as many military personnel to the game.

It is important to note that this is not considered a donation.

Here is the link for people to purchase: http://gocan.es/seatsforsoldiers

Employee Day Pick Up Times/ Locations

• BankUnited Center - 
• Anytime, Mon-Fri. 8:30-5pm

• (The Rock)/ Coral Gables Campus - 
• Monday, Oct 12. 10am-2pm

• Medical Campus/ Miller School Campus (Schoninger Quad) - 
• Tuesday, Oct 13. 10am-2pm

• Gables One Tower (7th Floor Conference Room) - 
• Tuesday, Oct 13. 11am-2pm

• RSMAS (Breezeway) - 
• Wednesday, Oct 14. 10am-1pm

• Gables Campus/ Newman Alumni Center (4th Floor Conference Room) - 
• Thursday, Oct 15. 11am-1pm

Vendor Employee Day

Since we historically have helped the campus vendors (laborers, landscaping, etc.), and they don’t have Campus IDs, we will utilize the form we have normally used for all staff for them. Make sure you have copies of these forms at each of the windows. 

When selling Vendor Employee Day tickets, please sell the tickets into account #2494197 and make sure the customer's name is put in the special handling line.

Employee Day

All,

We are offering an employee day promotion to all UM employees. They have 2 games to choose from: Virginia Tech (10/17) and Georgia Tech (11/21). Every employee is eligible for ONE free ticket and up to THREE additional tickets for just $1 per ticket! Each ticket includes a $10 concessions voucher. Therefore, if they buy 4 tickets, they will have $40 in concessions vouchers. In addition, every employee can purchase a parking pass for only $10.

They can mix and match these tickets to the above games. For example, they can purchase 2 tickets to the VT and 2 tickets to GT, or 1 ticket to VT and 3 tickets to GT. If they're trying to go to both games, please remember they're eligible for only one discounted parking pass so they'll need to buy one full priced parking for the 2nd game.

Every employee can purchase their tickets online, in person, or over the phone. We'd like to push them to purchase online as much as possible. If they call in to order, please make sure we verify that they're an employee by having them read you their C#.

Lastly, Tickets/Parking can be picked up at the BUC starting Monday, September 28th. There will also be designated dates and times for tickets to be picked up on each campus. These times have not been set yet.

Coral Gables Day

The Coral Gables day promotion is now set up and ready to sell. Customers can only get 2 comp tickets per person, no matter how many tickets they buy. It is buy one ticket, get two free. This is a walk-up sale only and can not be sold over the phone!

Please use the following price types:

• ACG for full price tickets (excludes Golden Canes, Field Club, and Legends)
• CCG for the comp tickets (excludes the same as above)

SOLD OUT..

..of purple and green season parking passes! Green passes are also sold out for single games as well. Please do not sell these anymore.

Print at Home Parking

We are now going to be offering print@home parking.  This way we do not have to cut off parking sales a week prior to each game.  Also, we can continue selling season and single game parking up until Friday at 5 p.m. prior to each game.  We must cut-off parking at 5 p.m. so we can send the barcodes to the software so that it is uploaded.  Customers will then have their passes scanned upon arrival.  Paper passes that we have already distributed will be stubbed.

Moving forward, we will only be offering Print@Home as the delivery method for online sales so that customers receive tickets and parking under all the same delivery method.

Also, this will be how we will assist in re-issuing parking if someone did not receive their mailed pass (from already mailed season and single game passes) in the mail, similar to how we offer print@home tickets as a way of replacement.

Therefore, moving into this week and the week of each home game, please make sure you are using the delivery method Print@Home (P).

Ticket Mailing Update

Due to the proximity to our first game, we will no longer be mailing out any season tickets and parking. Any new season ticket orders will have to either select will call or print at home. For season parking, customer will have to pick their pass up at the BUC.

If the customer insists on having their tickets mailed, we can ship the tickets via UPS to them but there would be an additional $20 shipping and handling fee.

FAU

The FAU football game is officially sold out!

All FAU tickets were mailed this morning (Tues, 8/25) If a customer still has a balance on that line item, those tickets are in our office. 

Basketball Parking

An e-mail is being sent to all men's basketball season ticket holders who have renewed their seats for the year that also had parking last year.

This year parking is $140 per season pass and will be located in the same location(s) they had last year. (This does not include Golden Canes)

This will be done through an application online, or over the phone.  The items are already sold into the account and they have 2 weeks to reserve their pass(es).

After this deadline, we will offer parking to all HC members who do not have parking on a first-come, first-serve basis.

We will not be charging for single game parking at the Ponce Garage in case that question arises.

Parking will be mailed with season tickets in October.

Season Ticket Mailing Updates

All season tickets and parking that are marked as printed in Paciolan are being shipped from our printing company in Arkansas by the end of the week via USPS (regular mail). Those customers will also receive an e-mail notifying them that their tickets have been shipped.

Tickets will be mailed to the mailing address on file (they need to set up a forwarding address with the post office if they have any address changes at this point). If they ordered parking before Friday, July 17, it should be included in the season ticket package. Any parking ordered after this date, will be mailed directly from the Ticket Office within the next week or two via USPS First Class mail. 

We will contact the customer via phone and/or e-mail if their season tickets are returned to the Ticket Office for any reason (balance due, bad mailing address, etc).

Any one who selected Will Call for their season tickets, the tickets will be available for pick up beginning Friday, August 14th. 

Single game tickets and parking will be mailed within the next 2 weeks.

Student Pac7 Controls

When using Pac7, there are 2 new controls to choose from instead of the main Student control. The main control you will now be working out of is phone. If someone comes up to the window to order tickets, please make sure you are switching to the window control.