Monday, June 8, 2015

College World Series info

All,

Here is information regarding how we will be handling our allotment of tickets for the College World Series:

  • The University of Miami will only receive a limited number of tickets (700) per session that we participate in.  The number of tickets is split between lower level and upper level.  Also, customers must understand that this allotment tickets must satisfy player families, staff families, administration, travel party as well as ticket requests from HC members and season ticket holders.  This allotment size is determined by the NCAA.
  • Therefore, we are only offering the opportunity to request tickets for each potential session to Hurricane Club members and baseball season ticket holders.
  • Upon logging in, customers will see every potential session that Miami could participate in.  Miami will ONLY receive tickets to the game(s) it participates in.
  • Ticket request limits (per session) are based on Hurricane Club giving levels:
      • 6 tickets - Golden Cane, Champions, Platinum and Life members 
      • 4 tickets - Silver Cane members 
      • 2 tickets - All other Hurricane Club members (Green Plus, Green, Orange Plus, Orange, Sebastian Plus & Sebastian)
      • 2 tickets - All non-Hurricane Club member season ticket holders
    • The ability to request tickets does not guarantee a customer will receive tickets.  Request fulfillment will be determined after the deadline of Tuesday, June 9 at 5 p.m.
    • Email notification will be sent to notify customers of what potential sessions they requested that they will receive tickets for IF Miami participates in it.
  • When customers submit their request the tickets will have a $0 price.  This is due to the pricing varying based on session and location of seats.  The prices charged per ticket per session will range from $31-$38 throughout the CWS.
  • We will charge customers once it is determined that Miami will participate in the designated sessions.  Therefore, we will charge their cards on Wednesday, then on Sunday, and so on.
  • Customers will be charged an initial $5 charge so that we have a credit card on file to utilize throughout the CWS.
  • The email notifications sent out on Tuesday/Wednesday will also have the will call information as far as times and location at TD Ameritrade Park. 
  • IMPORTANT:  Only the customer of record on the account is the customer who may pick up his/her tickets in Omaha.  This is to ensure the fairness and maximize the number of Miami fans that will be cheering on the Hurricanes in Omaha.
  • Please make sure customers know they must have valid photo ID in order to retrieve the tickets each session, as they will have to pick up the tickets at the stadium before each game.
  • Any non-HC members and season ticket holders may be directed through the College World Series and their TicketExchange program - http://www.ncaa.com/cws

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