HC Donation Renewal E-mail

All,

The Hurricane Club just sent out their donation renewal e-mails to their existing database. Please be prepared for an influx of calls regarding Football tickets and donation renewals.

To view an example of what the H.C. donation application looks like online, please login using customer #: 3000000 and password: paciolan.

Football seating donations and men’s basketball seating donations were rolled over based upon their seat locations

For renewals taken over the phone:

The Annual Fund gift is made up of 3 Drives:

·         Football seating donation (FB16) (based upon their seating location)

·         Men’s Basketball donation (MB17) (based upon their seating location)

·         Student-Athlete Excellence Fund (SAEF) (an additional philanthropic donation, or a gift to increase to the next giving level for benefits)

·         The combination of these drives determines their total 2016 gift and giving level

Phone talking points:

·         Activates their Hurricane Club benefits (receive benefits and priority)

·         Their seating donation goes toward student-athlete scholarships

·         Deadline is January 31—any unpaid seat-related donations will result in the seats being taken out of the member’s account

·         80% tax-deductible

·         U110% Campaign—an appeal for members to give 10% more than they did in 2015. Please ask if they’d like to participate! This is a philanthropic donation that will increase their impact on our program. Any additional gift needs to go to SAEF.

Payment plans:

• Payment plans will be charged the day that the member calls in, then the last business day through May. The charge taken the day of will take care of that current month’s charge. EX: If someone renews today and is on a payment plan, then the first charge would be 12/7, the next on 1/29, then 2/29, 3/31, 4/29 and 5/30. May’s will technically be the second to last business day, to give us a chance to follow up with CC declines.