Monday, August 22, 2016

Football Employee Day part 2

You MUST be using the Employee Day - Phone control when in Pac7. If someone comes to the window, please make sure to use Employee Day - Window.

Customers get 1 complimentary ticket (Price Type = CED), and up to 3 tickets for $1 (Price Type = AED).  Please be sure to delegate one ticket as a complimentary ticket during the purchase.  You will only be able to select E holds from the map.  My best practice suggestion would just be to put in the quantity that they want and click find (best available) seats, and not go searching through the map to waste time.  The seat selection will find the best available seats, and from there you will designate the price types.  Customers may also get 1 parking pass in the Orange Lot for $10 (Price Type = AED).

Will Call Options:
  • BankUnited Center
  • Boynton Beach (Tickets will be sent to campus)
  • Boca Raton (Tickets will be sent to campus)
  • Coral Springs (Tickets will be sent to campus)
  • Deerfield Beach (Tickets will be sent to campus)
  • Gables Campus
  • Gables One
  • Hollywood (Tickets will be sent to campus)
  • Medical Campus
  • Other Campus (Tickets will be sent to campus)
  • Plantation (Tickets will be sent to campus)
  • RSMAS Campus
  • UM Hospital
  • Gameday Will Call
Please be sure the designate the right will call for the customer, as it is imperative in getting the customer the tickets.


Ticket distribution dates and times will be sent later this week, and we will begin to distribute next week on campus locations as a team, both ticket operations and ticket sales.

When selecting what account to sell the tickets into, it MUST be a 9+C# account, as these are the accounts provided by campus.  These customers have a customer type of FS16, that prove their eligibility.

No comments:

Post a Comment