Notre Dame MBB Suites

We are offering suite tickets to the general public for the Notre Dame Men's Basketball game for $50. An e-mail is going out with this offer to purchase online. There is no minimum number of tickets required to purchase, however this is limited availability at this time. I would urge any customers who call in to purchase online if possible, otherwise you can transfer the call to Ben Creed.

Football Relocation Period

The relocation process for Football season ticket holders will begin in Mid-March. It will be a similar process to how everyone chose their seats last year. Everything will be online and they will go in order of their Hurricane Club giving level and priority points. Season ticket holders will each have a time slot of when they may begin to enter the site to potentially relocate seats.

Obviously, customers aren't required to move seats. This is just an opportunity for all season tickets to upgrade seats or select new ones if they weren't satisfied with their seating location last season.

Baseball Renewal Deadline

The deadline to renew baseball season tickets is this Friday, January 15th.

Talking points:

• We are ranked #4 in the preseason poll. 
• Those who renew by the deadline will receive a game-worn jersey baseball card and be entered into a drawing to win a Coach Jim Morris game-worn jersey from the 2015 College World Series.
• Home opponents include: #1 Florida, #2 Louisville, #9 Virginia

Ticket/Donation E-mail Update

All,

The Hurricane Club is sending out an e-mail today to everyone who has a football donation and ticket balance due. Below is a friendly reminder about the ticket and donation renewal process. Please make sure we're following the steps below.

• They will first renew any balance due for FB, MBB and SAEF and can then renew any tickets for FB and MBB.
• Payment plans are not available online for donations in Pac.
• Currently, we are offering a 5 month payment plan. The first charge is today, then the last business day of Feb, March, April and May.
• Please be sure to renew each drive in t.fund (FB, MBB and SAEF), as the total of those 3 dictates the donor’s total giving and determines their giving level. Though we are pushing FB, we need each drive renewed, as this helps our department in meeting our $10.2M scholarship goal by 5/31.
• Each drive will have its own payment plan. IE, if someone has FB, MBB and SAEF renewals, then each one will need to be placed on a payment plan.
• Please be sure to follow the steps in the payment plan process (attached).

Please ask a manager if you have any questions.

tFund Payment Plans

All,

Please remember to check the “Schedule for Automatic Payment” box when you are setting up Payment Plans in t.fund. This ensures that the payment plan is run at the end of each month.

Bowl Game Will Call

All orders taken from today moving forward will need to be marked as will call.  Due to the low volume of sales, as well as holiday shipping, please notify customers that will call will be our only option moving forward.

Will call will be located at the North End Zone entrance of the Sun Bowl Stadium and will open at 9:30 a.m. Mountain Time (11:30 E.T.) on game day.

HC Donation Renewal E-mail

All,

The Hurricane Club just sent out their donation renewal e-mails to their existing database. Please be prepared for an influx of calls regarding Football tickets and donation renewals.

To view an example of what the H.C. donation application looks like online, please login using customer #: 3000000 and password: paciolan.

Football seating donations and men’s basketball seating donations were rolled over based upon their seat locations

For renewals taken over the phone:

The Annual Fund gift is made up of 3 Drives:

·         Football seating donation (FB16) (based upon their seating location)

·         Men’s Basketball donation (MB17) (based upon their seating location)

·         Student-Athlete Excellence Fund (SAEF) (an additional philanthropic donation, or a gift to increase to the next giving level for benefits)

·         The combination of these drives determines their total 2016 gift and giving level

Phone talking points:

·         Activates their Hurricane Club benefits (receive benefits and priority)

·         Their seating donation goes toward student-athlete scholarships

·         Deadline is January 31—any unpaid seat-related donations will result in the seats being taken out of the member’s account

·         80% tax-deductible

·         U110% Campaign—an appeal for members to give 10% more than they did in 2015. Please ask if they’d like to participate! This is a philanthropic donation that will increase their impact on our program. Any additional gift needs to go to SAEF.

Payment plans:

• Payment plans will be charged the day that the member calls in, then the last business day through May. The charge taken the day of will take care of that current month’s charge. EX: If someone renews today and is on a payment plan, then the first charge would be 12/7, the next on 1/29, then 2/29, 3/31, 4/29 and 5/30. May’s will technically be the second to last business day, to give us a chance to follow up with CC declines.

Payment Plans - tFund

For Hurricane Club payment plans processed in t.fund:

Payment plans will be charged the day that the member calls in, then the last business day through May. The charge taken the day of will take care of that current month’s charge. EX: If someone renews today and is on a payment plan, then the first charge would be 12/7, the next on 1/29, then 2/29, 3/31, 4/29 and 5/30. May’s will technically be the second to last business day, to give us a chance to follow up with CC declines.

Please direct all inquiries about Golden Cane, Golden Cane Lounge and Champions seats to Dillon Boggs.

Sun Bowl

Miami will be playing Washington State in the 2015 Sun Bowl in El Paso, TX on Saturday, December 26 at 12 p.m. Mountain Time (2 p.m. Eastern) on CBS.

Here are the ticket price options (See seating chart of UM Allotment below):

·         Premium - $62/ticket (Price Level 1)

·         Preferred - $57/ticket (Price Level 2)

·         Stadium - $47/ticket (Price Level 3)

The event code is HSB, and the price type to sell is A.

Tickets will be shipped via UPS 2-Day service next Monday from our office, or we will allow customers to designate will call and pick up at our office or on site at the bowl.  I will send out game day will call information closer to the bowl.

Here is the ticket purchase link:  http://ev11.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AMIAMI%3AF15%3AHSB%3A&linkID=miami&shopperContext=&pc=&caller=&appCode=&groupCode=FB-BL&cgc=

Here is a link for Hotel/Attractions info:  http://stayinelpaso.com/

 

Customers who pre-ordered tickets will have their credit charged today by our office.  All pre-orders will be located in the $62 price level.

Tickets are only able to be delivered by UPS or Will Call, as we cannot email these tickets since it is not our game.  All orders must have a $15 order charge added to their order for processing/handling.

Please let me know if you have any questions.

2016 Football Announcement

The official press release of the hiring of Mark Richt is going to be sent out at 8am and the press conference will be at 10am.

We will only be taking new season ticket orders tomorrow. Anyone looking to renew their season tickets should be on the look out for the renewal e-mail and will need to wait until next week.

New season tickets will operate similar to last year however there are a few changes. Some price levels have been added and switched around. In addition, every single seat in the stadium will now require a donation to the Hurricane Club as well. Please take a copy of the new pricing map before you turn your phones on.

When taking a new order that requires a bill plan, you will now have to enter the donation in the back office, also know as the tFund. Please ask a manager to show you how to log in to the back office and how to input a donation and payment plan. THIS MUST BE DONE AS SOON AS YOU GET IN TO THE OFFICE!

Employee Day- Update

We are officially out of business for FSU Employee Day tickets. All of our inventory has been sold.

Employee Day

SOLD OUT

We are officially sold out of Men's Basketball season tickets. Single game availability will be extremely limited on a game by game basis. It'd be safe to assume the larger games will be sold out completely.

If fans want to be placed on the waiting list, please direct them to the following link: http://miamihurricanes.fan-one.com/webApp/miamiMBBWaitList?DB_OEM_ID=28700

Georgia Tech Time Announcement

Georgia Tech at Miami 12:30pm on ACC Network 

Employee Day Pick Up Locations

Gables One Tower - Monday Nov. 9 - 11am-1pm
Coral Gables Campus, The Rock - Tuesday, Nov. 10 - 11am-1pm
Med Campus - Wednesday, Nov 11 - 10am-2pm
RSMAS campus - Thursday, Nov. 12 - 10am-1pm