NCAA 1st/2nd Round Ticket Information

Miami will be playing in Providence, RI on Thursday, March 17 against the University of Buffalo. Game time is scheduled to tip-off at 6:50pm E.T.

The 1st round ticket includes admission to both our game and then the Arizona vs Vanderbilt/Wichita State game that begins immediately after.

All tickets can only be picked up at Will Call. Only the customer of record may pick up his/her own tickets, NO EXCEPTIONS!

We will continue to take ticket requests from Hurricane Club members through end of the day, Monday, March 14 at 5 p.m. At 5 p.m. we will begin to work on the request fulfillment by donor level and points within the donor level. This is based on their 2015-16 Donor Level.  

An e-mail will be sent to all customers notifying them of request fulfillments

Football Seat Drops

Football seats have officially been dropped in all season ticket accounts who have not paid anything towards their tickets or donation! 

These seats are currently in a "u" hold for that specific customer to call in and still renew their tickets. DO NOT sell "u" holds seats to anyone except the season ticket holder who sat in those seats last year!! You can verify their location by going into the F15 season and looking at which seats they had. 

If that particular customer calls in to see if their seats are still available, please sell in as a “R” (renewal) price type. These seats will become available and open for anyone to select once the relocation period begins.

2016 NCAA Men's Basketball Tournament Information

We will be using the deferred billing plan item of “NCAA” in the Billing Plan column.  We will not charge the customer anything until we know we can get them tickets, and once we know we are playing in that round.

We will update the application after Selection Sunday to the true sites in Miami’s bracket once it is announced, and update the applications after each deadline.  The deadline for each round is Monday prior to each round at 5 p.m.  We will charge cards each Monday night, once it is determined that we can fulfill the customer’s request.

To view sample applications, you may login to this account:  http://ev11.evenue.net/cgi-bin/ncommerce3/GetApps?linkID=miami&RSRC=&RDAT=&linkSource=SR&caller=appList

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Requests will be fulfilled and allocated based on Hurricane Club Donor Level and priority points within the donor level.  We will not know our sections/locations until we receive our tickets, but in the NCAA we generally receive tickets on side court in one of the four quadrants.  If a customer has specific seating requests like aisle seat, ADA seating, group with another customer, etc., please put that in Special Handling next to each item requested.

Pricing is denoted under each option as well, as to what the ticket price may be.

Important notes:

• Customers must request Round 1 and Round 2 separately, even though they are in the same location.  We will have to do will call before each of those rounds.
• The Sweet 16/Elite 8 tickets as well as the Final Four tickets are for the entire weekend.  Even if Miami does not advance after one of those rounds, the customer will be provided tickets to both rounds.  Tickets for both sessions will be provided at their first will call pick up, they will not need to come back to pick up the next round if Miami advances.
• We will send out email notification on Tuesday of each week to notify of credit cards being charged, as well as Will Call locations/times for each round.

Phones

Please make sure you are logging out of your phone before you leave every day!! This is extremely important!

Bark in the Park

Bark in the park will be held on Saturday, Mar. 19 vs Louisville at 8pm. Tickets are $12 each. Please direct any specific questions to Logan Davis.

Few things to note:

• Entrance will be Right Field
• GA Stands will be reserved for Bark in Park participants
• Mobile pet adoption will take place during the game
• Humane Society of Greater Miami will receive $4 for each ticket sold
• All dogs MUST be on leash
• Current on all vaccinations
• No dogs will be allowed near concession area
• Season Ticket Holders with pets will need to purchase a ticket for BIP (sit in RF GA Stands)

Baseball - Prohibited Items

• No aerosol cans
• No alcoholic beverages
• No illegal drugs
• No animals (except certified service dogs)
• No beach balls or other inflatables
• No bullhorns
• No noise makers
• No firearms or weapons
• No glass bottles
• No outside food or drinks (1 sealed water per guest allowed)
• No thermoses
• No coolers
• No skateboards
• No roller blades
• No laser pointers

Broker Accounts

Please send any broker that calls in to Mackie Feierstein 305-284-8228. He will be handling each of them on an individual basis.

Baseball Gate Changes

Gates will be opening 2 hours prior to first pitch for all games this season. This is a change from last year when gates opened 90 minutes prior. This change was made to help early arrivers get through bag check/wanding and will allow more folks to watch Miami’s batting practice, should they want to. As a result, student report time will now always be 2.5 hours prior to game time to allow for set up and prep for the game! If you have a class conflict, please let me know and we can make a separate arrangement. 

Mailing Tickets

Just a reminder that our ticket policy states that we do not mail physical tickets 10 days prior to a game. If they insist on having the tickets sent to them, we can UPS the tickets however that would cost $15 for shipping. Otherwise encourage them that they can receive the tickets via print at home or left in will call to be picked up.

Checks

DO NOT PROCESS THEM! Give them to a manager.

Football Spring Game

Football Spring Game will be on April 16th. It's going to be held at Lockhart Stadium in Fort Lauderdale again. This is due to the renovations of Sun Life Stadium. As a result, there will not be a select-a-seat event in case people ask.

Dropping FB/MBB Seats

If you are dropping seats out of a donor’s account, please be sure to also zero out their seat donation in t.fund. Additionally, if someone is dropping (non-renewing) seats, please ask them to maintain a $50 membership to stay active and engaged with the Hurricane Club. This way, they can maintain their benefits and have priority to buy single game tickets, away game tickets, or post season tickets.

Single Game Tickets Available - Virginia Tech

We now have single game tickets available for the game against Virginia Tech. The tickets are mainly in section 110.

We also have the single game suite tickets. The price is $75 per ticket.

ACC MBB Tournament

We have completed allocations and fulfillment of requests for the ACC Men’s Basketball Tournament.  All parties received what they requested.  We are now sold out of lower level booklets due to requests.

We are going to be putting upper level booklets on sale shortly, and promoting it to Hurricane Club members.  When you sell the booklets in, please allocate the actual seats, and then add a $20 order charge.  We will be shipping booklets beginning early next week via UPS from our office.

If you have any questions, please let me know.

Ticket and Donation Renewal Reminder

Everyone MUST remember to renew the donation portion of the tickets prior to renewing the tickets. Tickets cannot be placed on a payment plan without having the donation paid in full or set up on a payment plan as well.

Again, your job is not done when you pay off the tickets or set the tickets up on a payment plan. You must check and make sure the required donation has been paid or set up properly as well!