Monday, March 9, 2015

Do not hold seats

As a reminder as we start the selection process please do not hold seats, reserve seats or sell in any seats prior to the customer’s selection time. We must stick to the selection times and not seat anyone until their time has started.   If you have currently held, sold or reserved any seats please release those until it is their selection time.  

All selection times are in the account attributes of each customers account if you are unsure.  The only exception to this is any of the Golden Canes that have already been seated.  Additionally, once a customer’s time has arrived and you sell in a seat you must either set them up on a payment plan or they must be paid in full.  

Seats sold in without a payment will be cancelled.  

 -"Jason Layton" Senior Associate AD for Communications & Sales University of Miami Athletics

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